Privacy Policy — DGCommand & ATL's Best (ABP)

Updated October 26, 2026

Atlanta’s Best Packaging (published on Google Play under developer account RichyRacks) operates the DGCommand mobile and web application (com.atlantasbestpackaging.dgcommand), the ATL's Best customer and staff mobile application (com.atlantasbestpackaging.ops), and the Atlanta’s Best Packaging website and staff website portal. They share operational standards and job records so customers can request quotes and inspect dangerous goods shipments, and authorized employees can coordinate warehouse work, packaging, dispatch, deliveries, and billing.

1. DGCommand (com.atlantasbestpackaging.dgcommand) Privacy & Data Use

DGCommand is a dangerous goods (hazmat) compliance, package & declaration inspection, and CBTA training application published by Atlanta’s Best Packaging / RichyRacks.

• Camera, Photos & Document Files: DGCommand uses device camera, photo library, and file-picker permissions only when you choose to photograph or upload a Shipper’s Declaration for Dangerous Goods (DGD), UN specification package, hazard labels, Safety Data Sheet (SDS), or Air Waybill (AWB) for regulatory compliance checking.
• On-Device Storage & Cloud OCR Processing: Inspection checklists, saved shipment history, and training course progress/certificates are stored locally on your device. When you run AI/OCR document or package verification, the selected image or document text is transmitted securely over HTTPS solely to perform the dangerous goods compliance extraction and is not sold or used for third-party advertising.
• Subscriptions & Purchases: If you purchase a subscription through Apple App Store or Google Play Billing, payment processing is handled directly by Apple or Google. DGCommand only receives confirmation of subscription entitlement status.
• No Advertising or Data Selling: DGCommand does not sell personal data, does not display third-party ads, and does not track users across third-party apps or websites.

2. ATL's Best (com.atlantasbestpackaging.ops) & ABP Staff App Privacy

ATL's Best includes a Customer Front Side (no login required to request Crating, Warehouse, Hazmat, or Transfer quotes) and an Employee Back Side (for authorized @atlantasbestpackaging.com staff).

• Customer Quote Requests (Front Side): When you submit a quote request in ATL's Best, we collect the contact and shipment details you enter (name, company, email address, phone number, and freight description/dimensions) solely to prepare your quote and communicate with you regarding your shipment.
• Employee Operations (Back Side): The app and portal use staff names, email addresses, account identifiers, assigned roles, job assignments, and availability records. Employees can add job progress, customer contact details, measurements, weights, notes, messages, photos, and freight documents. Completed-job records and billing details support the Accounting workflow.

3. Your Location & Background Location Disclosure (ATL's Best)

You control your own location sharing through My location and trip controls. When enabled and permitted by your device, location coordinates support the staff map and trip records. Other employees cannot enable sharing for you or change your location setting. Turning sharing off stops future sharing through that control; previously saved trip and job records may remain in the business records.

Prominent Disclosure for Background Location (ACCESS_BACKGROUND_LOCATION & FOREGROUND_SERVICE_LOCATION): In ATL's Best, when a signed-in ABP driver explicitly taps Start trip on an assigned pickup or airline cargo drop, ATL's Best collects precise location data in the foreground and background (even when the app is closed or the phone screen is locked) to display live route progress to dispatch and calculate airport cargo ramp wait-time dwell. Background location tracking stops immediately when the driver taps Break, Lunch, Picked up, or completes the trip via Proof of Delivery (POD). Customers using the ATL's Best quote front side and users of DGCommand are never tracked in the background.

4. Access, Sharing & Service Providers

Authorized staff use shared operational records, with work actions limited by role. Customer tracking and job communications can show relevant job progress and documents. We use Supabase for account authentication, database records, and document storage. Map, weather, OCR/compliance, and delivery services receive only the information needed for their respective features, such as map coordinates, weather locations, document images for inspection, or message recipients.

5. Device Permissions

• Camera & Photo Library (CAMERA, READ_MEDIA_IMAGES): Allows you to photograph or attach freight photos, BOLs, DGDs, UN package marks, and Proof of Delivery documents in DGCommand and ATL's Best.
• Location (ACCESS_FINE_LOCATION, ACCESS_COARSE_LOCATION, ACCESS_BACKGROUND_LOCATION, FOREGROUND_SERVICE_LOCATION): Supports optional staff map sharing and active driver trip tracking in ATL's Best when you choose to enable it.
• Notifications: Supports operational job and dispatch alerts. You can manage or revoke any permission at any time in your device settings.

6. Data Retention & Account Deletion

We use this information to provide dangerous goods compliance checks, respond to customer quote requests, operate the staff workflow, coordinate jobs, communicate progress, and maintain business records. Neither DGCommand nor ATL's Best sells personal information or uses advertising tracking.

How to Delete Your Account or Request Data Deletion:

• In-App Deletion (ATL's Best): Signed-in users in ATL's Best can delete their account directly inside the app by opening the Home tab, scrolling to the account section at the bottom, and tapping Delete Account.
• In-App Deletion & Reset (DGCommand): Signed-in users in DGCommand can permanently delete their account and cloud inspection records directly inside the app by opening the Account panel and tapping Delete account. Users can also clear local device inspection history, saved shipments, and training records at any time inside the app.
• Web / Email Deletion Request: You may also request account deletion or deletion of personal data at any time by emailing rickey@atlantasbestpackaging.com or ops@atlantasbestpackaging.com with the subject line Account Deletion Request. Account credentials and personal profile data are deleted promptly upon request; certain completed freight/shipping and accounting records may be retained where required by hazardous materials transportation regulations or tax/legal obligations.

7. Contact Information

Atlanta’s Best Packaging (Google Play Developer: RichyRacks / Rickey Robinson)
2251 Sylvan Road, STE-230, East Point, GA 30344
Email: rickey@atlantasbestpackaging.com · ops@atlantasbestpackaging.com
Phone: 470-346-2945